Returns & Exchanges
At Ally Fashion, we want you to love your purchase, which is why we offer easy returns within 30 days of delivery for all full-priced items. Please ensure garments are unworn, unwashed, and have all original tags attached to be eligible for a refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place your items in their original packaging, ensuring the return form or packing slip is included inside the parcel.
- 3.Label and Post
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized post office or drop box.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or store credit within 5-7 business days.